FREQUENTLY ASKED QUESTIONS

Walk in to any of our branches and open a Savings or Current Account. This entitles you to an Ekondo ATM Card.
ATM Card fee: N1,000 (One Thousand Naira).
Validity: 3 years.
Enquiries: E-mail: cardservices@ekondomfbank.com

Current and Savings accounts become dormant after 6 months of inactivity.

Download ‘EKOONDO MFB MOBILE APP’ from Google Play Store. Vist any of our branches to request for a verification code to activate your App.

When you change your device and/or download a new app, your profile may become temporarily inactive. This is to prevent unauthorised access to your account. Vist any of our branches to request for a verification code to activate your App.

It doesn’t take longer than it ought to as long as the necessary requirements are adequately met (within 48hours).

Loan type depends on borrower’s repayment capacity assessed based on verifiable business inventory and other criteria.

A valid ID-card and proof of business ownership.

Yes, at least one guarantor will be required for the loan process.

You must have a physical business location with tangible evidence that you do business and that the business is yours.

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