FAQ
Contact Us
Frequently Asked Questions
How can I get the Ekondo MFB ATM Card?
Walk in to any of our branches and open a Savings or Current Account. This entitles you to an Ekondo ATM Card.
ATM Card fee: N1,000 (One Thousand Naira).
Validity: 3 years.
Enquiries: E-mail: cardservices@ekondomfbank.com
How do I register for Ekondo Mobile Banking App?
Download ‘EKOONDO MFB MOBILE APP’ from Google Play Store. Vist any of our branches to request for a verification code to activate your App.
What happens when I change my device or download a new Ekondo Mobile Banking App?
When you change your device and/or download a new app, your profile may become temporarily inactive. This is to prevent unauthorised access to your account. Vist any of our branches to request for a verification code to activate your App.
How Long Does It Take Before My Account Becomes Dormant?
Current and Savings accounts become dormant after 6 months of inactivity.
How much can I borrow?
Loan type depends on borrower’s repayment capacity assessed based on verifiable business inventory and other criteria.
How long does it take to get a loan?
It doesn’t take longer than it ought to as long as the necessary requirements are adequately met (within 48hours).